We don’t just rent your property, we manage it!
CENTURY 21 Sweyer & Associates Rentals will save you time and money while you enjoy the income and tax benefits of owning rental investment property. Benefits of hiring CENTURY 21 Sweyer & Associates Rentals include:
Attracting Qualified Tenants
Our two primary sources of tenant prospects are through internet marketing and signs. Our company website, www.wilmingtonforrent.com, is recognized in southeastern North Carolina as the primary source for single family homes. In addition, we post rotating property ads with Craigslist three times a week, and we also list our vacant properties with several other rental websites to include:
Our second largest source of tenant prospects are through sign calls. A CENTURY 21® sign in the yard is one of the most recognizable, trusted names in real estate. We aggressively market all of our properties with yard signs and directional signs to the property.
We also advertise heavily on local radio stations targeted to our primary demographics, place company ads on six digital billboards, and sponsor a variety of youth sports teams and local events.
Advertising Available Properties
CENTURY 21 Sweyer & Associates Rental Division advertises your property through a highly aggressive and successful targeted marketing campaign. We gain constant exposure to your property through a large variety of media venues, such as: internet, print media, radio advertising, digital billboards area wide, social media, aggressive REALTOR® referral programs, to members of a number of area Chamber of Commerce & BBB, business partnerships with local large employers, strategic internet links, and top listings on major search engines. We also get quality renter leads daily because of our designation as Platinum broker in the area for CARTUS, the largest relocation company in the world.
Internet Placement for Advertising
Our aggressive online strategy brings 700-1500 internet inquires a day depending on the season. We have dedicated staff to handle all the inquiries we receive and track them accordingly. Our online goal is to have a user friendly website that is easily navigable, which exposes your available property to qualified prospective residents. We are placed at the top of the first page on major search engines such as Google & Yahoo due to our aggressive online marketing efforts. For each property, we upload multiple quality photos, a location map and detailed information making our website easy to use. This means less vacancy and more income to you!
Resident Screening and Qualifications
We know that screening qualified residents means peace of mind for you. Every applicant goes through a rigorous screening process.
For every resident we require:
- A signed application for every adult lease holder + occupants.
- Photo ID of each adult occupant
- Financial background check on each adult applicant through top credit reporting agency
- Residential history check
- Employment or income source verification
- Pet photo (if applicable)
After the qualified applicant has been approved, CENTURY 21 Sweyer & Associates Rental’s staff will prepare your property lease in accordance with state and federal laws and walk the resident through the lease signing and property orientation process. Our lease is more than just the NC standard lease that most REALTORS® use. We have used our years of experience to put “teeth” into the lease with attorney approved addendums. This ensures we have legal backup for tenant issues.
Property Maintenance – Preventative and Responsive
We work closely with local, professional contractors who offer priority scheduling at competitive rates. Due to the size of our company we are able to work with the best professionals in home maintenance & repair. The contractors we recommend are familiar with the requirements of working with investment rental property & understand the needs of our owners. Quality work for the lowest prices is our goal. In addition to their expertise, we require contractors to make us aware of any potential issues or lease violations at our properties so we have another set of eyes on the property.
24 Hour Emergency Maintenance
We are on-call twenty four hours a day for maintenance emergencies. Our on-call staff understands property maintenance and are able to assist residents with emergency needs that may arise after hours. Our staff is trained to walk a tenant through any issues to prevent unneeded service calls saving our owners money.
Lease Fulfillment Management
Life happens and in the unfortunate circumstance of a tenant being unable to finish their lease, CENTURY 21 Sweyer & Associates Rentals will be there to ensure the resident is held responsible for their legal obligation and to minimize your exposure during the lease transition.
Monitoring Legislative Changes Affecting Landlords
An important part of being a property manager and landlord is keeping up with all the updates to Real Estate laws that affect property management. By attending ongoing local, state and national conferences, continuing education and active membership we stay on top of the laws and updates. We are members of many industry organizations that affect legislative and legal issues involving residential rental property including NARPM, the National Association of Residential Property Managers. As the laws change, we protect your interests by updating our forms and agreements accordingly. This keeps us up to date with what trends are in the market, locally and nationally that can affect your rental.
Rent collection is at the heart of the CENTURY 21 Sweyer & Associates Rentals system. Our service to residents provides a variety of EASY payment options through our secure payment processing center for collection of all fees. The system is quick and convenient and allows the resident to pay via: web-based payments, automatic draft, credit card payments, check mail-in, or check drop off. This means we can get the funds to you accurately and quickly so you can count on your monies at the same time each month, not wondering if a tenant has paid or what is going on with your rental.
Security Deposit Handling
A Security Deposit is collected from all residents for your protection. Your deposits are held in an insured trust account in accordance with state regulations which is very important. Improper handling of trust monies are the number one issue reported by the NC Real Estate Commission. All resident forfeits and damage claims are in conformance with strict NC Security Deposit Laws. Our history processing property turnovers can assure you we have knowledge on how to handle these issues accurately.
Monthly and Annual Income-Expense Reports
We track the monthly income and expense on your investment property. Your property statement & year-end-statement are available for you to view on-line 24/7 through password protected on-line access. Tracking income and expense for year-end tax preparation has never been easier. You can download your report, analyze income and expenses and do your tax planning when it is convenient for you.
Keeping a quality resident creates value for you. We work hard to ensure resident retention is at the highest level possible while still trying to increase rent income for you and for market conditions. The CENTURY 21 Sweyer & Associates Rentals team establishes strong monthly resident retention goals and tracks performance as part of achieving those goals for you as the owner. We have dedicated staff that works solely just on lease renewals & negotiating.
Resident Turnover Management
We hope that a good resident will stay in your property for a long time. When the time comes for the resident to vacate, CENTURY 21 Sweyer & Associates Rentals adds your property back to advertising to ensure a new tenant is secured the time your old tenant has moved. We will carefully survey the property upon move-out, administer final rent and Security Deposit according to state regulations and prepare the property for market as quickly as possible to minimize your vacancy. We thoroughly document all of our inspections with detailed reports, digital pictures or video, which we make available to our owners.
Representation in Eviction Suits
Eviction is never a desired process but state laws protect you as a landlord from non-paying residents. We provide a comprehensive system that reduces your risk as a landlord. However, if the need arises and eviction becomes necessary we will follow state laws to ensure a RAPID resolution at minimum costs. Our eviction rate is less than .02% of all our properties which ensures we put the correct tenant in the first time.
Initial Site Evaluation
A trained Property Manager will conduct a detailed site evaluation of your property. We will work with you to take action to correct conditions that are causing you exposure to liability and to make the property complete for marketing. Our history in the business allows us to share our knowledge of what is needed to get your property rented quickly and at the best rental rate.
We are easily reachable through phone and email and we are open weekends for any tenant communication.
CENTURY 21 Sweyer & Associates Rentals employs a state-of-the-art electronic document storage system. All files are scanned and securely stored thereby reducing the inherent risks of paper storage and making all records easily accessible to you and CENTURY 21 Sweyer & Associates Rentals staff.
We provide you with secure on-line access to your owner statements and other important documents such as copies of your lease, HOA documents (where applicable), work orders and invoices.
Is it time to consider bringing a professional property manager on board to manage your residential investment property?
CENTURY 21 Sweyer & Associates Rentals welcomes the opportunity for our large staff to meet your customer service needs in managing your residential investment property. Our licensed professional staff and detailed services can give you the best return on your investment of both time and money – allowing you to enjoy life more. We feel we are the best in the business and appreciate any and all feedback!